Managing the performance of a department or business unit to effectively contribute to the global performance of the organization is not only a matter of the finance, strategy or marketing department. All functions within the company have to cope with similar challenges, and share the same need of gaining vision and insight inside their scope of responsibilities and business processes.
Understanding the causes of good or bad performance serves the purpose of all departments. Knowing what empowers the employees to stay in the company and knowing how to better perform is as important as to know which customers are about to leave. Performance management solutions are therefore applicable to the entire organization.
To fit management requirements, Keyrus proposes cross-functional solutions supporting departmental performance management requirements:
- Dashboard and monitoring: managing the performance of a company in a goal-oriented approach is a top-down approach that requires departmental translation of the corporate goals and objectives. Departmental management is set responsible for the processes and their performance. Corporate performance indicators are usually translated into departmental versions that roll up to corporate figures, or independently measure important components of the departmental performance.
- Balanced Scorecard: the Balanced Scorecard supports companies in creating balanced dashboards, taking into account various perspectives in the performance evaluation and monitoring. It shares the same objectives as dashboards.
- Enterprise Information Management: information management techniques, including data warehousing, are required to any business intelligence or performance management initiative, regardless of the business domain. With an extended knowledge of system integration and data management techniques, Keyrus is able to deliver qualitative, scalable and adequate solutions to data and information requirements originating from any departmental need. Keyrus delivers solutions for:
- back-end data management requirements, covering the design, build and operation of data management architectures and organization, to integrate data originating from various corporate and departmental sources and manage data quality.
- front-end information requirements, covering the design, build and operation of information delivery architectures relying on back-end components of data management and storage, including reporting and analysis environments that open up the information to the business community.
Specifically to support IT management, Keyrus provides dedicated IT services.
