context
Dashboards and monitoring solutions encapsulate a large class of solutions, generally independent from any specific methodology. Purpose of these solutions is to deliver at the fingertips of management the most critical information about processes and the related present performance, within their scope of responsibilities and based on a limited set of relevant performance indicators.
key considerations
Several key considerations need to be taken into account to design and implement adequate dashboard and monitoring solutions:
- strategic alignment: value-adding dashboard and monitoring solutions must be aligned with the corporate strategy. To facilitate strategic alignment and to keep solutions synchronized, one must take into account the fact that strategy continuously adapts to the environment and evolution of the organization; reflecting this adaptation in the dashboard and monitoring solutions should be a simple task.
- functional knowledge: dashboard and monitoring solutions usually focus on specific functions and industries. Functional expertise within the project team consequently accelerates the project. A multi-disciplinary team should ideally include a functional expert of the business domain, who is able to review the performance indicator definitions and to propose alternative solutions and improvements.
- multi-channel information inflow: even though the number of true performance indicators ideally should be limited, the calculation of the KPIs usually is not a straightforward exercise. In most projects, the automation level does not even exceed 50%, so that manual information is required to complement the inflow.
Keyrus and Dashboard and Monitoring
Thanks to our business knowledge, industry focus and our functional experts, Keyrus accelerates the design and implementation of dashboard and monitoring solutions. Industry-specific and functional packages of indicators are readily available in order to support our customers from the definition of the performance indicators until their implementation.
